LIFT is a US nonprofit organisation, aimed at ending intragenerational poverty among low-income families in Chicago, Washington DC and New York. The Theory of Change postulated that a strong positive relationship based on dignity and respect will enable members achievement.
LIFT has been using Keystone Accountability’s Constituent Voice™ method of collecting and using feedback from their members since 2013. Members answer surveys on iPads following meetings with their advocates. The results are analysed by LIFT staff and discussed with members in groups.